How we work
How a Deal Starts
Our working procedure, stated openly. It saves time on both sides: you know what to send, we know when we can go to producers.
Three steps
From Request to Contract
Request and clarification
First reply, as a rule, within one business day. We review what you sent, ask for the missing parameters and state when a quotation will follow.
Verification and quotation
We confirm both sides — company details, specification and delivery basis — then approach producers and come back with commercial terms.
Contract and execution
Terms are fixed in writing before shipment. Logistics, documents and handover run under that contract, with status updates until acceptance.
What to send
A Request We Can Price
The more of this you can give at the start, the faster a real quotation comes back.
- 01Product and specification — grade, parameters, standard
- 02Volume and packaging
- 03Exact delivery point — city, port or distribution centre
- 04Delivery period
- 05Delivery basis (Incoterms), if defined
- 06Registration details of the buying company — tax or company registration number in your jurisdiction
- 07If you act for a buyer — confirmation of your authority: the surname, the position of the signatory and the basis of the authority are enough; other personal data in the document may be redacted
None of this is mandatory to send a request.
The direct question
Why through us and not straight from the producer
It is the right question, and we answer it before it is asked.
A plant answers for its product, we answer for your supply
From a producer you buy what that producer makes. From us you buy what you need: if one plant runs short on volume or quality, we take it from another, and your contract stays the same one.
One contract instead of five
Working with a plant directly means checking the plant yourself, plus a separate carrier, a separate broker, separate currency control and a separate dispute if the lot arrives wrong. Here all of that sits on our side, and there is one party answerable to you.
We do not earn on the introduction
Our margin comes from volume, delivery basis and freight rate — from what we assemble ourselves. There is nothing to charge a percentage for in handing over a plant's phone number.
If direct is better for you, we will say so
Sometimes volume and geography make an intermediary redundant. We say that plainly: one deal is not worth a reputation, and you come back when the task gets harder.
Working boundaries
What We Do Not Do
No document chains without identified parties
We do not trade LOI / ICPO / BCL through broker chains. We work with an identified buyer and, where an agent is involved, a confirmed mandate.
No producer data before the deal is real
Supplier identity, inspection reports and shipping documents are shared once the buyer and the terms are confirmed — not as a precondition for talking.
No quotation to «any safe world port»
A price is calculated for a specific discharge point. Without it, any figure we give would be meaningless to both of us.
No price without specification and volume
In commodity markets a number without parameters is not an offer. We would rather ask two questions than send a figure you cannot use.
We carry every request to real producers — those we are already in contact with, or those we verify for your request. We will not approach them with an anonymous enquiry: the price of that is our standing. So we verify the counterparty before the request, not after.
Compliance
Compliance and Export Control
Verification is neither a formality nor a way of buying time. It answers one question: can this deal be carried through to the end. A direction that closes halfway costs more than a refusal at the door — for you and for us.
What may be shipped out — we establish first
Every request is checked against export regulation and applicable restrictions — by product, country of destination and end recipient. The possible direction and the delivery basis are confirmed once that check is complete.
We verify the counterparty before the contract, not after it
Before signing we review the company documents, the signatory's authority and the supplier's production base. Verification runs both ways — the buyer and the source: the side that was not verified becomes a risk to the other.
We decline schemes in writing
Requests with LOI / ICPO / BCL and no confirmed end buyer stay unanswered. The full list is in «What We Do Not Do» above on this page.
An export quotation follows the check of the direction
Send the product, the volume and the country of destination — we will come back with the timing of the quotation.
Our check is made in the interest of the deal being executable. It does not replace legal advice on your side and does not in itself create obligations: obligations arise only from a signed contract.
Working examples
What you receive before a deal is agreed
Anonymous document outlines. They do not confirm stock, a price, transport availability or the terms of a live offer. Details are verified and agreed for your request.
Quotation example
Commercial terms in one place so you can compare offers.
- Product and quantity
- Product, grade, reference to the agreed specification; quantity and unit of measure.
- Price and currency
- Unit price, total and currency; taxes and included costs are stated separately.
- Delivery
- Delivery rule, its edition and exact agreed place; route, timing and allocation of costs and responsibilities.
- Payment and validity
- Payment schedule, required documents and quotation expiry date.
Specification example
Requirements for a particular consignment; every characteristic is confirmed before ordering.
- Consignment identity
- Product, grade, country of origin and documents used to verify the consignment.
- Quality
- Agreed characteristics, tolerances, inspection method and location.
- Packing and weight
- Packaging, marking, package and pallet counts; separate net weight and gross weight including packaging.
- Special requirements
- For sensitive cargo: the sender's written temperature and recording instructions, acceptance and claims procedure.
Pre-confirmation checklist
Checks that connect the quotation to a deliverable shipment.
- Parties and documents
- Seller, buyer, actual carrier, company details and the documents for this consignment have been checked.
- Cargo and route
- Specification, gross weight, loading/unloading addresses and windows, transshipment and transit are agreed.
- Costs and payment
- Price, currency, all costs, payment terms and offer validity have been checked.
- Execution
- Responsible people, milestones, truck confirmation and the procedure for deviations are recorded.
Send a Request
If the procedure above suits you, describe what you need — we will come back with the next step.